Karaca Thermal Double Layer 304 Steel Mug 420 ml Cream

Beautiful and practical. Large cup size. Suitable for both cold and hot drinks. It's a good choice. The only downside is that the metallic smell hasn't completely gone away (I've been using it for 3 days), I hope it will fade away.

2 black ones arrived. other than that, no problems.

Your thermal mug product, which I purchased with confidence from the Karaca brand, did not meet my expectations due to a serious design and hygiene problem. Due to the sliding mechanism on the lid, drinks get into the parts of the mechanism that are extremely difficult to reach and clean. The inability to clean these areas sufficiently and practically can create residue, odor, and hygiene problems over time. This is not a defect that can be noticed at the time of purchase; however, it occurs when the product is used. Since it is a basic requirement for a beverage product to be clean and hygienic, I request that the issue not be considered as a simple user dissatisfaction. I expect a concrete solution to be offered to me in a short time.