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HomeReturn & Refund

I received wrong item, What should I do?

What if I paid with cash on delivery?

Can I know which courier company will collect my return package? 🚚

I created a return label with the Home pick-up method, why can’t I select a pickup appointment?

I created a return label with the Home pick-up method, but the courier didn’t come. What should I do?

Can I update the pickup date for my return?

Can I update the pickup address for my return?

How long is the return label valid?

How do I return my order?

How much time do I have to return items?

The return period is over, can I still return my items?

Which items can I return?

How can I return items using Home pick-up method?

How do I pack my returns?

Can I return different orders in one package?

My original package is damaged, what should I do when return an item(s)?

What address should I send returns to?

Should I write anything on the label or package?

How can I track my returns?

Will I be notified when you receive my return?

When do I receive my refund?

Why is there a deduction on my refund?

Do I have to pay for returns?

Can I directly get a replacement for the returned item?

My order has been returned without being delivered to me.

What if some of the items I received are damaged?

I did not receive all items in my order.

How can I return items using the drop-off method?

How do I create a return label?

Can I withdraw my refunded Trendyol Coins as cash?

Can I contact cargo partners for my delivery and return inquiries?