AYAKKABI PRENSİ Heimdall Buckle Detailed Thin Heel 13 cm Bitter Brown Patent Leather Platform Women's Shoes

Very nice sir. 👍 👍 👍

The shoes were worn for only about 3 hours on a flat living room tile floor, and despite this, they were deformed on the first use and I survived the danger of falling and slipping. As a consumer, when purchasing the product, it is impossible for me to know if it will become like this after a few hours of use. When I reached the brand and sent them the images, they told me that they could not process the worn shoes and that there was never a nail under the shoe in production (how the nail would get into the shoe). Even though I reported the problem to the brand with photos, no solution was offered. Worse yet, I never even got a return call after. It is not acceptable in my opinion that the problem experienced by the customer after the sale is not taken care of and the product is not stood behind. I would appeal to the consumer arbitration board. Due to this experience, I do not plan to shop from the same brand again, and I think the after-sales approach should be evaluated as much as the product.