BORNDENT Endomotor - Wireless Dental Endo Motor

I am writing to express my dissatisfaction with my recent order experience. The delivery took much longer than expected, and throughout the process there was no clear information provided about the actual delivery time. Additionally, there was no contact number for the delivery person, which caused significant inconvenience as I had to stay home the entire day without knowing when the item would arrive. After finally receiving the order, I faced another issue: I am unable to download the tax invoice from your platform. This is extremely disappointing and reflects poorly on the overall service quality. This was my first time using Trendyol, and unfortunately, due to the delays, lack of communication, and difficulty accessing the invoice, it may also be my last. I request you to kindly look into these issues and provide a resolution at the earliest. Thank you.